Privacy policy
Privacy Policy – Saaj Sarees
Last Updated: March 25, 2026
Website / Brand Name: Saaj Sarees (“Website/Store”), operated by Saaj Sarees (“we”, “us”, “our”), is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or make a purchase.
By using our Services, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, billing/shipping address, phone number, email address
- Payment Information: Credit/debit card details, UPI, or other payment methods (processed securely via third-party payment gateways; we do not store payment details)
- Order & Transaction Data: Products viewed, cart activity, purchases, returns, exchanges
- Communication Data: Customer support queries, emails, feedback, messages
- Device & Usage Data: IP address, browser type, device details, website activity
2. Sources of Information
We collect your data from:
- Directly from you (when placing orders, contacting support, or signing up)
- Automatically through cookies and website tracking
- Service providers such as payment gateways and logistics partners
- Third-party platforms like Shopify and analytics tools
3. How We Use Your Information
We use your personal information to:
- Process Orders: Confirm, pack, ship, and deliver your products
- Customer Support: Respond to queries and provide assistance
- Improve Experience: Personalize recommendations and enhance website performance
- Marketing: Send offers, updates, and promotions (you can opt out anytime)
- Security: Prevent fraud and ensure safe transactions
- Legal Compliance: Fulfill obligations under Indian laws, GST regulations, and authorities
4. Sharing of Information
We do not sell or rent your personal information.
We may share limited data with:
- Shopify (our e-commerce platform)
- Courier & logistics partners (for order delivery)
- Payment gateways (for secure payment processing)
- Marketing partners (only for ads/promotions, where applicable)
- Government authorities (if required by law)
5. Cookies & Tracking Technologies
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website performance
- Show relevant products and ads
👉 You can disable cookies in your browser settings, but some features may not function properly.
6. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.
7. Data Security & Retention
We implement reasonable security measures including:
- Secure servers
- Encrypted transactions
- Restricted access
However, no method is 100% secure.
We retain your data only as long as required for:
- Order fulfillment
- Legal and tax compliance
- Business operations
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Opt out of promotional communications
📩 To exercise your rights, email us at:
saajsareesofficial@gmail.com
9. Grievance Officer (DPDP Act, 2023 Compliance)
As per Indian data protection laws:
Grievance Officer: Saaj Sarees Support Team
Email: saajsareesofficial@gmail.com
Address: NH-33 Bundu Main Road, Gupta House, 835204 Bundu, Jharkhand, India
10. International Data Transfers
Since our store may be hosted on Shopify, your data may be processed outside India.
We ensure such transfers comply with applicable data protection laws and safeguards.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with a revised “Last Updated” date.
12. Contact Us
For any questions or concerns:
Brand Name: Saaj Sarees
Trade Name: Saaj Sarees
Email: saajsareesofficial@gmail.com
Address: NH-33 Bundu Main Road, Gupta House, 835204 Bundu, Jharkhand, India